This Privacy Policy explains how Banded Collective collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you are located in the European Union or United Kingdom, this Policy also outlines your rights under the General Data Protection Regulation (GDPR).

Information We Collect

We may collect:

Name, email address, and contact details

Payment details (processed via secure third parties)

Transaction and communication records

Information voluntarily provided through forms or email

How We Use Information

We use personal information to:

Process orders and deliver digital products

Communicate about orders or support requests

Improve our Site and services

Comply with legal or tax obligations

We never sell or rent personal data to others.

Disclosure of Information

We may share information with:

Service providers (e.g., hosting, payment processors, delivery systems)

Government or regulatory bodies when required by law

Overseas providers, in compliance with APP 8 (Cross-border disclosure of personal information).

Data Security

We take reasonable steps—technical and organisational—to protect information from misuse, loss, or unauthorised access.

Data Retention

Information is retained only as long as necessary to provide services and meet legal requirements.

Access and Correction

To access or correct your information, email info@banded.com.au

We may require verification before releasing data.

Cookies

Our Site may use cookies and analytics tools to enhance user experience. You can disable cookies through your browser.

Your GDPR Rights (EU/UK Users)

If applicable, you may:

Access, rectify, or delete your data

Withdraw consent

Restrict or object to processing

Lodge a complaint with your local data-protection authority

Complaints

If you have a privacy concern, contact us at support@bandedcollective.com

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au

Coaching and Wellness Disclaimer

Our materials are for educational and informational purposes only and are not intended as medical or therapeutic advice. Always seek qualified professional guidance where appropriate. Content provided by Banded Collective is intended to support mental health professionals, leaders, and coaches in their professional practice. It is for informational and educational use only and should not replace therapy, supervision, medical care, or professional advice.

Governing Law

This Policy is governed by the laws of Queensland, Australia.

© 2025 Banded Collective | Queensland, Australia | All rights reserved