Digital Products

All items sold are digital downloads delivered electronically.

Because of their instant-delivery nature, all sales are final, and we do not provide refunds or exchanges once a file has been accessed or downloaded.

Under the Australian Consumer Law, you are entitled to a remedy only if a digital product fails to meet a consumer guarantee.

Change of Mind

Refunds are not available for change of mind or accidental purchase. Please review product descriptions carefully before ordering.

Coaching and Informational Products

Our resources are for educational and informational use only and are not a substitute for medical or psychological care. Please review our disclaimer carefully.

We are not liable for outcomes arising from misuse or interpretation of content.

Contact

For support or technical issues, email info@banded.com.au

or use the contact form on our website.

Governing Law

This Refunds & Returns Policy is governed by the laws of Queensland, Australia, and any disputes will be subject to the exclusive jurisdiction of its courts.

© 2025 Banded Collective | Queensland, Australia | All rights reserved